Independent device reference
Wi-Fi and app setup for home vacuum devices
Twelve makers, one question each: what does the device need to get online? Every record names the app, the network it expects and how the phone passes it the details.
Checked 3 October 2026
Lookup
App lookup
Each maker button opens a short summary: the app, the maker’s own domain and the route by which the phone hands over the network details.
A maker’s summary appears here once its button is chosen.
- App
- Maker’s domain
- Pairing route
- Wi-Fi bands
The directory below carries the same details for all twelve makers in a single table.
Directory
Device directory
The directory lists every record with the device type, the app and the Wi-Fi bands its devices accept.
| Record | Device | App | Wi-Fi bands | Pairing route |
|---|---|---|---|---|
| Roomba | Robot vacuum | Roomba Home covers 2025-generation robots sold since March 2025; older robots stay in iRobot Home (Classic) | 2.4 GHz throughout; the Combo 10 Max, s9 and j-series add 5 GHz | Bluetooth, where the model has it |
| Shark | Robot vacuum | SharkClean | A network that offers 2.4 GHz | Directed by the app’s own sequence |
| Roborock | Robot vacuum | Roborock; some older models use Xiaomi Home | 2.4 GHz only; WEP security not accepted | The robot’s temporary network, roborock-vacuum- plus a code |
| DEEBOT | Robot vacuum and mop | ECOVACS HOME | 2.4 GHz, or 2.4 and 5 GHz under one name | QR code, then the robot’s temporary hotspot |
| eufy RoboVac | Robot vacuum | eufy Clean (formerly EufyHome) | 2.4 GHz during setup | The phone joins the robot’s network: RoboVac plus the model |
| Dreame | Robot vacuum and mop | Dreamehome; some early models use Xiaomi Home | 2.4 GHz only | Robot hotspot dreame-vacuum- plus a code; Bluetooth first on many newer models |
| Samsung Jet Bot | Robot vacuum | SmartThings | 2.4 GHz connection | QR code or catalogue, then a direct link to the robot |
| Dyson 360 Vis Nav | Robot vacuum | MyDyson | 2.4 GHz, per a reply attributed to Dyson on a retailer’s Q&A | Led by the app’s on-screen prompts |
| Narwal Freo | Robot vacuum and mop | Narwal Freo | 2.4 GHz only | Bluetooth inside the app; QR code under the top cover |
| Xiaomi | Robot vacuum | Xiaomi Home (formerly Mi Home) | 2.4 GHz only, in the manuals reviewed | QR code or a scan for nearby devices |
| Tineco | Smart floor washer | Tineco | Stable 2.4 GHz recommended | Guided by the app |
| Neato | Robot vacuum, app retired | MyNeato, which no longer controls robots | Wi-Fi no longer used for control | None possible |
Guides
Three guides behind the records
Network requirements compared
Bands, pairing routes and phone permissions for all twelve makers, with filters for each feature.
Read the guide →Docks and stations
Chargers, self-emptying bases and mop-washing stations, one module at a time.
Read the guide →Setup scams
How fake setup offers apply pressure, and the signals that mark a genuine setup.
Read the guide →Method
How the records are compiled
Every record is drawn from the maker’s own setup articles, manuals and app store listings, with news coverage where a maker no longer publishes. Each fact carries a numbered note linking to its source, and every record shows the date it was last checked.
Records describe what a device needs and how its pairing works. What appears on screen, and in what order, is decided by each maker’s app and changes with its updates.
Safety
Before any setup conversation
- No remote controlGenuine vacuum setup never hands a computer or phone to someone else to operate.
- No numbers from adverts or pop-upsSetup starts in the maker’s app. A phone line printed in a pop-up, an advert or a surprise text leads somewhere else entirely.
- No gift cards, crypto or wire transfersSetting up a vacuum costs nothing, and those payment methods are the ones impersonators ask for.
Impersonation of a vacuum maker is reported to national consumer and cybercrime bodies:
- United StatesFederal Trade Commissionreportfraud.ftc.gov
- CanadaCanadian Anti-Fraud Centreantifraudcentre-centreantifraude.ca
- AustraliaScamwatchscamwatch.gov.au
- IndiaNational Cyber Crime Reporting Portalcybercrime.gov.in